Team Leader - Structured Lending
07 December 2018
Web Ref : 444
Job Purpose: To deliver sales teams results through enabling others, and ensure alignment to the company’s strategic focus areas. Job Responsibilities: • Build and maintain relationships with relevant stakeholders • Identify and meet stakeholder needs, including giving them regular feedback • Identify opportunities for collaboration • Ensure effective resource capacity and planning • Achieve clear accountability of team members • Ensure resource capacity is aligned to the needs of the business • Ensure relevant processes and procedures are followed • Plan and monitor development by scheduling and tracking team progress against performance • Engage with the team and Identify additional training and development requirements • Ensure relevant stakeholders are kept informed and updated • Identify opportunities for improvement • Ensure transformational targets are met • Stay abreast of developments in field of expertise, ensuring personal and professional growth • Participate in the development and implement action plans to address issues raised in culture surveys • Create a client service culture through various intervention • Achieve operational excellence • Encourage team to generate innovative ideas and share knowledge • Manage budget costs within budgeting constraints • Set and allocate sales targets for the team • Review sales targets against performance • Ensure profitability of distribution medium • Make recommendations for alternate improvements to the business by reviewing non-performing areas • Meet financial targets through monitoring, tracking and reviewing performance of the team • Ensure quality sales standards are agreed to and delivered on • Manage performance of staff by implementing performance agreements and ensuring a clear vision • Mentor and coach staff on identified performance gaps • Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes • Follow the recruitment process when recruiting talent • Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes • Manage the onboarding process of new employees Essential Qualifications - NQF Level: • Matric / Grade 12 / National Senior Certificate Preferred Qualification: • Relevant Bachelor Degree or Diploma Type of Exposure: • Managing a team of people • Communicating job requirements and performance standards to others • Managing a sales team - not in dictionary • Conducting performance appraisal interviews • Conducting performance feedback meetings • Creating a business plan • Checking performance data to measure employee performance • Implementing a strategic plan • Measuring client satisfaction • Enforcing disciplinary actions against employees • Working with clients to solve client problems • Assuming a key leadership role • Investigating and reviewing processes to improve client satisfaction • Recruiting and staffing • Coaching and mentoring of others • Managing business risks • Providing constructive feedback to employees Minimum Experience Level: • Minimum 3 years in a sales leadership role Technical / Professional Knowledge: • Budgeting • Business administration and management • Business principles • Business terms and definitions • Change management • Client service management • Client service principles • Communication Strategies • Diversity management • Employee training/development • Financial Accounting Principles • Governance, Risk and Controls • Operations planning • Organisational systems • Principles of project management • Relevant regulatory knowledge • Staff resource planning • Strategic planning • Business writing skills • Management information and reporting principles, tools and mechanisms Behavioural Competencies: • Becoming a Business Advisor • Building the Sales Team • Building Trusting Relationships • Coaching the Sales Team • Driving for Results • High-Impact Communication • Making Sales Operations Decisions • Motivating the Sales Team
Is AAEE Vacancy ?