Position Name: UNIT TRUST ADMINISTRATOR

Description:

Opportunity to join one of the largest and well-respected Asset management companies!

Be responsible for the accurate and timeous processing of investor and broker instructions to ensure excellent client delivery whilst upholding the values, standards and integrity of the company.

OBJECTIVES OF ROLE

• The processing of all daily client transactions/instructions received via workflow.
• Performing validations on incoming client instructions and ensuring that this is done accurately and timeously within the given deadlines.
• Ensuring that all FICA requirements are complied with (where relevant).
• Confirming receipt of instructions with clients telephonically.
• Ensuring all incoming work is captured within required turnaround times and before relevant cut offs.
• Attending to queries from clients, IFA’s and internal customers and responding to queries timeously and diligently.
• The correction of all errors in an accurate and timeous manner.
• To manage pending cases as well as client follow ups.
• To ensure timeous processing of daily workflow so as to meet/exceed client expectations and SLA's.
• Providing clients/ brokers with superior levels of service
• Maintaining records of all interactions with clients / IFA’s on Siebel
• Ad hoc duties may be required from time to time.

EXPERIENCE & QUALIFICATIONS

• Relevant business / commerce degree or current related experience.
• Sound knowledge of the Unit Trust / LISP industry an advantage.

KEY ATTRIBUTES & COMPETENCIES

• Attention to detail
• Accuracy
• Ability to function well under pressure
• Customer focus
• Self motivation
• Results orientated
• Ability to work effectively as part of a team
• Good communication skills
• Excellent time management skills
• Ability to accept responsibility for all tasks done
• Flexible, energetic, trustworthy, organised, self disciplined

Remuneration: Negotiable

Area: Western Cape

Consultant: Astrid Cox

Date Start : asap
Date End:

Position Type: Permanent

APPLY NOW!

Imagination is more important than knowledge, for knowledge is limited to all we know and understand, while imagination embraces the entire world, and all there will ever be to know and understand.
Albert Einstein