• Full Time
  • Cape Town
  • Applications have closed


Role function:

• Position within the operations team, principally as an Operations Analyst
• The Operations Analyst will report into the Head of Operations who reports into the Chief Operating Officer
• The purpose of the role is to contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive and process driven operations team
• Relevant qualifications and experience and fit with the current team critical and would override particular demographic background, however EE candidate preferred

Qualifications and experience:

• Appropriate finance qualification, BCom (Hons) preferred
• Self-driven with 1-3 years working in operations in the fund management industry
• Knowledge of working with custodians
• Experience with reconciliations and cash management
• Strong communicator and team player
• High attention to detail
• Relevant computer skills and system experience. Experience in a programming language would be advantageous, but not required
• Willingness to obtain additional qualifications if required

Role outputs:

Perspective: Process

• Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive and process driven operations team
• Improve business understanding of operations processes and procedures
• Establish and promote enhanced business processes that insure efficient and effective stakeholder delivery within set expectations and agreed performance standards in the area of accountability and the overall optimisation of the value chain for the business, including: Performance of reconciliations

• Exception handling. Investigation of significant variances and effective resolution of reconciliation breaks and ad hoc challenges
• Monitoring of the operations mailbox and timeous execution of stakeholder requests
• Take responsibility for daily operational activities
• Liaise with stakeholders, run daily operational activities, receive and execute requests timeously
• Ensure timeous and correct recording of transactions
• Liaise with stakeholders to keep them fully appraised of the progress of queries
• Reconciliation of trade and fund dealing activity, corporate action and Proxy voting management, cash management and spot FX instruction, reconciliation of cash, positions and performance

Perspective: Legal and Compliance Policies and Procedures

• Implement and maintain standard operating procedures
• Contribute to and promote compliance with policies and procedures

Perspective: People

• Share and transfer product, process and systems knowledge to colleagues
• Collaborate and work with internal teams to deliver required service levels
• Ensure achievement of own performance objectives
• Share information with other team members regarding successes, issues, trends and ideas
• Participate in own professional development and career path


• Self-starter
• Professional
• Process driven
• High attention to detail is critical
• Problem solving and innovation
• Relevant market knowledge
• Team player• Self-development
• Relationship management and networking with stakeholders and service providers
• Fit in with an entrepreneurial, hard-working culture